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RESULT SPECIMENS

Demo: Complain about a product or service

See completed specimen documents for this topic, the work done for the client and the steps they still do personally.

All data are fictional. These preparation specimens are not submitted or certified and do not establish an authority decision.

The case behind these documents

A RSD 4,500 kettle bought on 1 September stopped switching on on 3 September. The buyer requests replacement and written receipt confirmation.

The completed documents are shown below. Text for the recipient is in Serbian; titles and explanations follow your selected language.

DOCUMENT 01 · COMPLETED SPECIMEN

Completed consumer complaint

For specimen seller DEMO PRODAVNICA’s complaints service.

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DEMONSTRATION SPECIMEN · all data fictional · 05 Oct 2026 · not submitted or signed

РЕКЛАМАЦИЈА — НЕИСПРАВАН ПРОИЗВОД

ДЕМО ПРОДАВНИЦА, служба рекламација

Купац
Алексеј Демо
Производ
Електрични чајник, модел DEMO-K1
Датум куповине
01.09.2026.
Рачун
DEMO-RECEIPT-002
Цена
4.500 RSD
Недостатак
Уређај се не укључује; уочен 03.09.2026.
Тражено решење
Замена неисправног производа
Контакт
aleksej@example.invalid
Датум дописа
05.10.2026.
Потпис
[потпис подносиоца након провере]

Подносим рекламацију за наведени производ. Након два дана редовне употребе уређај се више не укључује. У прилогу су рачун и фотографије уређаја.

Тражим замену производа и писану потврду пријема рекламације. Молим одговор путем наведеног контакта.

DEMONSTRATION SPECIMEN · all data fictional · 05 Oct 2026 · not submitted or signed

PDF is the completed viewing and print specimen. HTML opens the same document in a browser. All DEMO records are fictional.

02 · Completed product defect and replacement claim sheetOpen completed document
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DEMONSTRATION SPECIMEN · all data fictional · 05 Oct 2026 · not submitted or signed

ПРИЛОГ — ПРЕГЛЕД ЧИЊЕНИЦА И МАТЕРИЈАЛА

ДЕМО ПРОДАВНИЦА, служба рекламација

Куповина
Електрични бокал; 01.09.2026; 4.500 RSD
Квар
03.09.2026. — према опису купца
Захтев у допису
Замена производа
Материјали за предају
Рачун; опис квара; производ према договору са продавцем

Допис је везан за конкретан производ, датум и изабрани захтев. Уз предају треба сачувати потврду пријема рекламације; замена није приказана као већ прихваћена.

DEMONSTRATION SPECIMEN · all data fictional · 05 Oct 2026 · not submitted or signed

PDF is the completed viewing and print specimen. HTML opens the same document in a browser. All DEMO records are fictional.

Work completed for the client

  1. Prepared: Completed consumer complaint
  2. Prepared: Completed product defect and replacement claim sheet

The client does personally

  • Confirm the facts and sign the complaint.
  • Present the product to the seller if required.

This illustrates future preparation work. Paid services are currently disabled. Order scope, prescribed forms, professional participation, filing and price are agreed separately. DEMO contains no authority-issued documents or certification.

Package contents and source materialsView contents
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DEMONSTRATION SPECIMEN · all data fictional · 05 Oct 2026 · not submitted or signed

PACKAGE CONTENTS AND REVIEW · DEMO-CASE-001

Complain about a product or service

01 · Document
Completed consumer complaint
02 · Document
Completed product defect and replacement claim sheet
Case
A RSD 4,500 kettle bought on 1 September stopped switching on on 3 September. The buyer requests replacement and written receipt confirmation.
Before use
Confirm circumstances and present the product if required. The outcome and applicable rights depend on the actual case.

Every prepared document listed here is shown above and can be downloaded. Referenced official input records are not attached originals in DEMO.

DEMONSTRATION SPECIMEN · all data fictional · 05 Oct 2026 · not submitted or signed

PDF is the completed viewing and print specimen. HTML opens the same document in a browser. All DEMO records are fictional.

How to use the package

Send the signed complaint with the receipt and photos. The buyer’s contact is provided for a written response.

Next action

Confirm circumstances and present the product if required. The outcome and applicable rights depend on the actual case.

Download the handoff instructions
Download PDF
DEMONSTRATION SPECIMEN · all data fictional · 05 Oct 2026 · not submitted or signed

NEXT ACTION · DEMO-CASE-001

Complain about a product or service

Case
DEMO-CASE-001
Intended recipient
For specimen seller DEMO PRODAVNICA’s complaints service.
How to use
Send the signed complaint with the receipt and photos. The buyer’s contact is provided for a written response.
What remains to be done
Confirm circumstances and present the product if required. The outcome and applicable rights depend on the actual case.

Preparation and filing are different stages. DEMO contains no submission, certification, appointment booking or authority decision. Before an actual order, preparation scope, professional participation, delivery method, timing and price are agreed explicitly.

DEMONSTRATION SPECIMEN · all data fictional · 05 Oct 2026 · not submitted or signed

PDF is the completed viewing and print specimen. HTML opens the same document in a browser. All DEMO records are fictional.

Prefer to do it yourself?

The step-by-step guide and official sources remain free. No registration or order is needed to read them.

Open the free guide
Official sources for this topic